The Global Operation & Business Support System Market was valued at USD 27.00 billion in 2016 and is projected to reach USD 77.62 billion by 2025, growing at a CAGR of 12.45% from 2017 to 2025.
Business support systems (BSS) are the components that a telecommunications service provider uses to run its business operations towards customers. Together with operations support systems (OSS) they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities. BSS deals with the taking of orders, payment issues, and revenues. BSS and OSS when used together, provides product management, order management, revenue management, customer management, network management, service delivery, and service fulfillment.
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1. Market Drivers
1.1 Adoption of Next Generation Network
1.2 Increasing Use of Big Data, Virtualizations and M2M
1.3 Cost-Effective Business Processes
2. Market Restraints
2.1 Implementation of OSS/BSS Solution in Traditional Systems
2.2 Management of OSS/BSS Systems requires highly Proficient Specialists
2.3 Implementation Span between Order Activation and Processing Dissatisfies the User
The Global Operation & Business Support System Market is segmented on the basis of end user, solution, and region.
1. By End User
1.3 Telecom Enterprises
1.5 Finance Services & Insurance
2. By Solution:
2.1 OSS Solution
2.1.1 Customer Care
2.1.2 Service Assurance
2.1.3 Service Delivery
2.1.4 Network Planning & Design
2.1.5 Service Fulfillment
2.2 BSS Solution
2.2.1 Order Management
2.2.2 Product Management
2.2.3 Customer Management
2.2.4 Revenue Management
3. By Region:
3.1 North America (U.S., Canada, Mexico)
3.2 Europe (Germany, UK, France, Rest of Europe)
3.3 Asia Pacific (China, India, Japan, Rest of Asia Pacific)
3.4 Latin America (Brazil, Argentina, Rest of Latin America)
3.5 Middle East & Africa
The major players in the market are as follows:
2. Tata Consultancy Services (TCS)
5. IBM Corporation
6. Tech Mahindra
7. Hewlett Packard
8. Nokia Networks
9. Oracle Corporation
10. Huawei Technology
These major players have adopted various organic as well as inorganic growth strategies such as mergers & acquisitions, new product launches, expansions, agreements, joint ventures, partnerships, and others to strengthen their position in this market.
RESEARCH METHODOLOGY :
Research study on the Global Operation & Business Support System Market was performed in five phases which include Secondary research, Primary research, subject matter expert advice, quality check and final review.
The market data was analyzed and forecasted using market statistical and coherent models. Also market shares and key trends were taken into consideration while making the report. Apart from this, other data models include Vendor Positioning Grid, Market Time Line Analysis, Market Overview and Guide, Company Positioning Grid, Company Market Share Analysis, Standards of Measurement, Top to Bottom Analysis and Vendor Share Analysis.
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